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Aktualizacja thunderbird 115.3 - crash

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Aktualizacja thunderbird 115.3 - crash

Postautor: krolewiczanka » 13 października 2023, 09:29

Przeglądarka: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Edg/117.0.2045.60

Witam serdecznie, otóż od zainstalowania aktualizacji nie mam możliwości włączenia thunderbird'a, załadują się poprzednio otwarte karty i od razu się wyłącza, ponowna instalacja nic nie dała, wyłączenie antywirusa także, uruchomienie ponowne komputera także nie pomogło. Macie może jakieś pomysły w jaki sposób można to naprawić? Czy może zaczekać na jakieś kolejne aktualizacje? Niżej wklejam raport z błędu, może ktoś znajdzie sposób. Dziękuję z góry,

Raport:
Kod: Zaznacz cały
AdapterDeviceID: 0x0102
AdapterDriverVersion: 9.17.10.4459
AdapterSubsysID: 04ad1028
AdapterVendorID: 0x8086
Add-ons: google%40search.mozilla.org:1.0,allegro-pl%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,pwn-pl%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,wolnelektury-pl%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3
AvailablePageFile: 3319136256
AvailablePhysicalMemory: 431525888
AvailableVirtualMemory: 138522556006400
BackgroundTaskMode: 0
BlockedDllList:
BuildID: 20231010142850
CPUMicrocodeVersion: 0x2f
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true
CrashTime: 1697185327
DOMFissionEnabled: 1
DOMIPCEnabled: 1
EMCheckCompatibility: true
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
GpuSandboxLevel: 1
HeadlessMode: 0
IPCFatalErrorMsg: nsDocShellLoadState URI changed while in content process
InstallTime: 1697009680
LastStartupWasCrash: 1
LauncherProcessState: 0
ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wsock32.dll","wscapi.dll","explorerframe.dll","dataexchange.dll","ondemandconnroutehelper.dll","Windows.Globalization.dll","AudioSes.dll","twinapi.dll","wininet.dll","directmanipulation.dll","DWrite.dll","icm32.dll","Windows.UI.Immersive.dll","InputHost.dll","WindowManagementAPI.dll","TextInputFramework.dll","Windows.UI.dll","BCP47mrm.dll","Bcp47Langs.dll","ColorAdapterClient.dll","mscms.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","iertutil.dll","srvcli.dll","urlmon.dll","version.dll","webauthn.dll","ktmw32.dll","avrt.dll","FWPUCLNT.DLL","propsys.dll","rasadhlp.dll","usp10.dll","winhttp.dll","npmproxy.dll","dhcpcsvc6.DLL","MMDevAPI.dll","dhcpcsvc.dll","dbgcore.dll","winnsi.dll","dbghelp.dll","nlaapi.dll","Windows.Security.Integrity.dll","d3d11.dll","wtsapi32.dll","WinTypes.dll","twinapi.appcore.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","gpapi.dll","dxgi.dll","rsaenh.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","umpdc.dll","powrprof.dll","userenv.dll","sspicli.dll","profapi.dll","crypt32.dll","KERNELBASE.dll","gdi32full.dll","bcryptPrimitives.dll","win32u.dll","cfgmgr32.dll","msvcp_win.dll","bcrypt.dll","ucrtbase.dll","wintrust.dll","gdi32.dll","msctf.dll","ws2_32.dll","shell32.dll","sechost.dll","psapi.dll","setupapi.dll","rpcrt4.dll","clbcatq.dll","combase.dll","imm32.dll","msvcrt.dll","advapi32.dll","SHCore.dll","ole32.dll","oleaut32.dll","shlwapi.dll","kernel32.dll","user32.dll","nsi.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","xul.dll","rnp.dll","nss3.dll","freebl3.dll","nssckbi.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"]}
MozCrashReason: MOZ_CRASH(IPC FatalError in the parent process!)
Notes:
FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 81910
StartupCacheValid: 0
StartupCrash: 0
StartupTime: 1697185320
SubmittedFrom: Client
SystemMemoryUsePercentage: 89
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20231010142850","version":"115.3.2","vendor":null,"displayVersion":"115.3.2","platformVersion":"115.3.1","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3977,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"pl-PL","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":3570},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics","vendorID":"0x8086","deviceID":"0x0102","subsysID":"04ad1028","RAM":0,"driver":"igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32","driverVendor":null,"driverVersion":"9.17.10.4459","driverDate":"5-19-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":41216,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Kaspersky Internet Security"],"antispyware":null,"firewall":["Kaspersky Internet Security"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"pl","intl":{"requestedLocales":["pl"],"availableLocales":["en-US","pl"],"appLocales":["pl","en-US"],"systemLocales":["pl-PL"],"regionalPrefsLocales":["pl-PL"],"acceptLanguages":["pl","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"PL","general.config.filename":"<set>","network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17934},"addons":{"activeAddons":{"google@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18306,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"allegro-pl@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18306,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"ddg@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18306,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"pwn-pl@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18306,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"wikipedia@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18306,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"wolnelektury-pl@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18306,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true}},"theme":{},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}}
Throttleable: 1
TotalPageFile: 10305933312
TotalPhysicalMemory: 4170235904
TotalVirtualMemory: 140737488224256
UptimeTS: 75.97971
User32BeforeBlocklist: 1
Version: 115.3.2
Winsock_LSP: MSAFD TCP/IP [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
 MSAFD TCP/IP [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
 MSAFD TCP/IP [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
 MSAFD TCP/IP [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
 MSAFD TCP/IP [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
 MSAFD TCP/IP [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994
 Dostawca usług RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 Dostawca usług RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 Dostawca usług RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 Dostawca usług RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
 MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: pl

Zgłoszenie to zawiera ponadto informacje na temat stanu programu w momencie wystąpienia awarii.
krolewiczanka
 
Posty: 2
Z nami od: 13 października 2023, 09:25

Odp: Aktualizacja thunderbird 115.3

Postautor: dexter » 13 października 2023, 09:51

Przeglądarka: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0

To jest ten raport awarii: https://crash-stats.mozilla.org/report/ ... 0f90231013

Czy możesz uruchomić w trybie rozwiązywania problemów?

Jeżeli możesz, spróbuj w opcjach zaawansowanych sprawdzić wartość preferencji dom.security.https_first
dexter
Moderator
 
Posty: 8511
Z nami od: 02 października 2004, 21:30

Odp: Aktualizacja thunderbird 115.3

Postautor: krolewiczanka » 13 października 2023, 14:46

Przeglądarka: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Edg/117.0.2045.60

Witam, niestety nawet uruchomienie w trybie awaryjnym przynosi ten sam skutek.
krolewiczanka
 
Posty: 2
Z nami od: 13 października 2023, 09:25

Odp: Aktualizacja thunderbird 115.3

Postautor: dexter » 13 października 2023, 22:17

Przeglądarka: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0

Więc spróbuj utworzyć plik user.js z tą preferencją ustawioną na false.

https://kb.mozillazine.org/User.js_file
dexter
Moderator
 
Posty: 8511
Z nami od: 02 października 2004, 21:30


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